TBC

A busy home improvement and trade supply store supporting both DIY and professional trade customers. The trade yard and drive thru team work closely to ensure efficient, safe, and accurate loading of customer orders. This hands-on role is fast-paced and team-focused, providing excellent service to trade and retail customers while maintaining a well-organised yard and drive-thru operations.

TBC

TBC

Depending on the role, your responsibilities will include:

Delivering outstanding customer service and creating positive experiences

 

Assisting customers with enquiries, purchases, returns and general account queries

Processing transactions accurately and efficiently

Communicating professionally with customers and team members

Thinking on your feet to find customer-focused solutions

Working as part of a supportive and energetic team

You’ll be organised, adaptable and comfortable working at pace in a busy retail environment.

The flooring team provides expert advice and service, assisting customers with flooring selection, installation planning, and product handling. This hands-on role involves physically moving and lifting products, maintaining an organised department, and supporting a smooth and efficient operation. Basic flooring knowledge is a bonus.

The DC team ensures smooth warehouse operations, including loading, unloading, and dispatching building materials. This hands-on role is physically demanding and fast-paced, supporting the efficient distribution of stock to stores and customers.

This is a varied, people-focused leadership role where you’ll lead a small team across our busy Paint & Homewares department, helping customers bring their projects and homes to life.

You’ll be someone who enjoys rolling up your sleeves, leading by example, and motivating others in a fast-paced but fun retail environment. Product knowledge in paint or homewares is a bonus, but not essential — we’ll provide full training and support.

The kitchens team provides expert advice and service, assisting customers with kitchen design, installation planning, and product selection. This supervisory role involves leading a small team, ensuring excellent customer service, and maintaining a well-organised, safe, and efficient department.

We’re looking for a positive and enthusiastic Point of Sale Team Member to join our friendly and fast-paced team at Mitre 10 MEGA Petone.

As part of the Point of Sale team, you’ll deliver both the first and last impression of our business. This role requires accuracy, integrity, and the ability to stay calm and professional in a busy environment.

Your responsibilities will include:

Delivering outstanding customer service to Trade and DIY customers

Accurately processing transactions and handling cash

Building strong relationships with regular customers

Answering customer queries and providing general product support

Maintaining accuracy, efficiency, and professionalism at all times

We are recruiting motivated Customer Service Representatives to join a supportive, high-performing team based in Wellington CBD. This full-time role suits candidates with call centre or customer service experience who are confident communicating by phone. The role focuses on engaging with customers, negotiating repayment of overdue accounts, and working closely with team members to achieve positive outcomes. The environment is fast-paced with ongoing learning and clear opportunities for career progression. We offer a competitive base salary, a central location with easy public transport access, and a stable Monday–Friday schedule (8:00 am–4:30 pm), leaving weekends free.

TBC